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Terms and Conditions for Roughstock USA
Last Updated: January 20, 2026
Welcome to Roughstock USA. By accessing or using our website located at www.roughstockusa.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or purchasing our products.
1. Use of Website
By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian. You agree to use this site for lawful purposes only and not in any way that may harm Roughstock USA or its customers.
2. Products and Information
We make every effort to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, or cancel orders if necessary.
All products sold by Roughstock USA are intended for external use only unless otherwise stated.
3. Orders and Payments
All prices are listed in U.S. dollars.
Payment must be completed at the time of purchase.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
4. Shipping
Shipping times are estimates and not guaranteed. Roughstock USA is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.
5. Returns and Refunds
Returns and refunds are subject to our Return Policy, which is available on our website. Please review that policy before making a purchase.
6. Intellectual Property
All content on this website — including logos, images, text, graphics, and branding — is the property of Roughstock USA and may not be copied, reproduced, or used without written permission.
7. Limitation of Liability
Roughstock USA shall not be liable for any damages arising from the use or inability to use our products or website, including but not limited to indirect, incidental, or consequential damages.
Products are not intended to diagnose, treat, cure, or prevent any medical condition.
8. Health Disclaimer
Statements made on this website have not been evaluated by the Food and Drug Administration (FDA). Always consult a qualified healthcare professional before using any topical product if you are pregnant, nursing, have a medical condition, or are taking medications.
9. User Conduct
You agree not to:
10. Third-Party Links
Our website may contain links to third-party websites. Roughstock USA is not responsible for the content, policies, or practices of those websites.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on this page.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Email: support@roughstockusa.com
Website: www.roughstockusa.com
Last Updated: January 20, 2026
At Roughstock USA, we stand behind the quality of our products and want you to be satisfied with your purchase.
Returns
Due to the nature of our products, we only accept returns on unused and unopened items.
To be eligible for a return:
Opened or used products cannot be returned for hygiene and safety reasons.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
Shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with:
We will work quickly to make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Contact Us
To start a return or for any refund questions, contact us at:
Email: support@roughstockusa.com
Website: www.roughstockusa.com
Last Updated: January 20, 2026
Thank you for shopping with Roughstock USA.
Order Processing
Orders are typically processed within 1–3 business days after payment is received, excluding weekends and holidays.
Shipping Times
Shipping times vary based on location and carrier. Estimated delivery times are typically:
Please note that shipping times are estimates and not guaranteed.
Shipping Carriers
We ship using reputable carriers such as USPS, UPS, or other major shipping providers.
Shipping Delays
Roughstock USA is not responsible for shipping delays caused by:
Order Tracking
Once your order ships, you will receive a tracking number via email.
Incorrect Address
Please ensure your shipping address is correct at checkout. Roughstock USA is not responsible for packages delivered to incorrect addresses provided by the customer.
Lost Packages
If a package is marked as delivered but not received, please contact the shipping carrier directly. We will assist when possible but cannot guarantee replacement for confirmed deliveries.
Contact Us
For shipping questions, please contact:
Email: support@roughstockusa.com
Website: www.roughstockusa.com
Copyright © 2026 RoughStock USA - All Rights Reserved.
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Welcome to ROUGHSTOCK USA. Don't forget to take 10% off your first order.