Privacy Policy

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Privacy Policy for Roughstock USA

Last Updated: January 20, 2026

At Roughstock USA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.roughstockusa.com.

Information We Collect

When you visit our website, we may collect the following information:

Personal Information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party providers)

Non-Personal Information:

• Browser type
• Device information
• Pages visited
• Time spent on the site
• Referring website or social platform

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate regarding purchases or customer support
• Send order confirmations and shipping updates
• Improve website functionality and customer experience
• Send promotional emails if you choose to opt in

We do not sell, rent, or trade your personal information.

Payment Processing

All payments are processed securely through third-party payment providers. Roughstock USA does not store or have access to your full credit or debit card information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Understand site traffic and user behavior
• Enhance your browsing experience

You can disable cookies through your browser settings at any time.

Third-Party Services

We may share limited information with trusted third-party services only as necessary, including:

• Payment processors
• Shipping carriers
• Website analytics providers

These parties are required to protect your information and use it solely for their services.

Email Communications

If you subscribe to our emails, you may receive promotions, updates, or announcements from Roughstock USA. You may unsubscribe at any time using the link provided in our emails.

Data Security

We take reasonable measures to protect your personal information using industry-standard security practices. However, no online transmission or storage method is 100% secure.

Your Rights

You may request to:

• Access your personal information
• Update or correct your information
• Request deletion of your data

To make a request, please contact us using the information below.

Children’s Information

Roughstock USA does not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@roughstockusa.com
Website: www.roughstockusa.com